Our guesthouse (hereinafter referred to as “the Facility”) recognizes the importance of our guests’ personal information and considers its proper handling a social responsibility. Based on the following policy, we are committed to protecting personal information.
1. Regarding the Collection of Personal Information
Our facility may collect the following personal information when you make a reservation or inquiry.
- Name
- Address
- Phone Number
- Email address
- Accommodation details (dates of stay, number of guests, and other necessary information)
2. Purpose of Use of Personal Information
The personal information we collect will be used solely for the following purposes.
- Accommodation reservations and provision of lodging services
- Communication, confirmation, and responding to inquiries with guests
- Notifications from our facility (service information, event updates, etc.)
- We will not use the information for any purposes other than those stated above, except as required by law.
3. Management of Personal Information
Our facility appropriately manages the personal information we collect and implements reasonable security measures to prevent unauthorized access, loss, alteration, or leakage.
4. Provision of Personal Information to Third Parties
Our facility will not provide personal information to third parties except in the following cases.
- When the customer has given consent
- When disclosure is required by law
- When it is necessary to provide information to service providers within the scope required to smoothly carry out accommodation-related operations (service providers are required to manage the information appropriately).
5. Disclosure, Correction, and Deletion of Personal Information
If you wish to request the disclosure, correction, or deletion of your personal information, we will respond promptly within a reasonable scope.
6. Revisions to the Privacy Policy
Our facility may revise this policy as necessary. Any revisions will be posted on this website.
7. お問い合わせ窓口
個人情報の取り扱いに関するお問い合わせは、以下までご連絡ください。
GUEST HOUSE COZY
住所：和歌山県田辺市中辺路町近露192－2
メールアドレス：info@guesthouse-cozy.com